What is the difference between a user and a recipient?

👥 What Is the Difference Between a User and a Recipient?

Understanding the difference between a User and a Recipient helps you manage your PostScan Mail account effectively.

🧑‍💼 User

A User is someone who has full administrative access to the PostScan Mail account. This includes:

• Managing incoming mail and packages
• Making requests such as scanning, forwarding, shredding, or storing
• Adding or removing recipients
• Updating account settings and payment information
• Setting up mailbox preferences

The account owner is listed as a primary user, but additional users can also be added as needed.

📬 Recipient

A Recipient is an individual or entity (such as a business) authorized to receive mail through the virtual mailbox. Their name is added to the mailbox address, allowing them to receive mail at that location.

However, recipients:

• Cannot log in to the account
• Do not have control over mail actions
• Rely on the User to handle any requests or changes related to their mail

📞 Need Help?

• Phone: 1 (800) 624-5866
• Email: support@postscanmail.com