How do I process a consolidation request?

What Device are you using?

Web Page

iOS App

Android App

Web Page


1.) Part One - Selecting the consolidation request

Click the Image to view it in full size.

1.) Select the Mail tab, highlighted in RED.

2.) Click the Requests button, in the menu highlighted in GREEN.

3.) Select the Consolidation button, highlighted in BLUE.

4.) All of the mail that has a consolidation request will appear where the box highlighted in YELLOW. Select the mail item that you are going to Consolidate.

Click the video to view it in full size.

2.) Part Two - Verifying and completing the consolidation request

Click the image to view it in full size.

1.) In the box highlighted in RED, all of the mail items that are being consolidated are displayed. It will show the dimensions of any packages and the weight of all mail items.

2.) The Item Type, and Consolidated Item Dimensions, Shipping Material Cost are all listed within the box highlighted in GREEN.

3.) When all the information is entered correctly, Select the Confirm button, highlighted in BLUE to complete the Consolidation request.

iOS Application


1.) Part One - Select the navigation menu

Click the image to view it in full size.

2.) Part Two - Select the requests menu

Click the image to view it in full size.

3.) Part Three - Selecting the consolidation request

Click the image to view it in full size.

1.) Select the Consolidation button, highlighted in RED.

2.) Select the Mail Items that are being requested for consolidation, highlighted within the YELLOW box.


4.) Part Four - Verifying and completing the consolidation request

Click the image to view it in full size.

1.) Within the box highlighted in RED, the Mail Items can be viewed. To view all of them you can swipe left or right.

2.) In the box highlighted in GREEN, you will find the Consolidated Item Dimensions and the Shipping Cost. The Shipping Cost is the cost of the materials or labor for the consolidation.

3.) When all the information is entered correctly, Select the Confirm button highlighted in YELLOW, to complete the Consolidation request.


Android Application

1.) Part One - Selecting the consolidation request

Click the image to view it in full size.

1.) Select the Consolidation tab, highlighted in RED.

2.) Select the Consolidation Request you are trying to process, highlighted in YELLOW.


2.) Part Two - Verifying and completing the consolidation request

Click the image to view it in full size.

1.) Within the box highlighted in RED, the Mail Items can be viewed. To view all of them you can swipe left or right.

2.) The box highlighted in GREEN, contains the Mailbox # (PMB #), Date and Time of the request.

3.) Inside of the box highlighted in BLUE, you can enter the Dimensions and Weight of all the consolidated Mail Items.

4.) When all the information is entered correctly, Select the Process button highlighted in YELLOW, to complete the Consolidation request.

Still need help? Contact Us Contact Us